F.A.Q

Everything you want to know.

General Questions

Where Can I Find my Theme?

You can log in to your Themes4WP account page with your Themes4WP username and password (account? – the one your created while purchasing or before) and download the purchased theme file from there. Also, an order confirmation email will be sent to the email address that you used while creating the account.This email also contains the link to download theme zip file.

What does support cover?

Support covers getting setup, trouble using any features, bug fixes and simple CSS customizations. Unfortunately, we cannot provide support for modifications or 3rd party plugins. But we can show you some guidance and provide simple CSS customization.

Can I Get A Refund?

If you feel that your theme is not functioning as advertised, please contact us with detailed information about your issue. Refunds won’t be granted if the theme has been downloaded and is working as advertised.

Which Author Payment Option Do I Choose?

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Can I customize the theme?

Our themes all come with an options panel that allows you to easily customize your theme. You can also make your own code edits or design edits. You don’t need to credit or link us back.

Can you help me customize a theme I bought?

If you need additional customization or coding changes, we are unable to assist you in customizing or re-writing code, as this is beyond our scope. Please check-out Codeable where you can find professional help for customizing our products.

Can I use the purchased themes on multiple number of websites?

Yes. You can use both free and pro themes on as many websites as you want.

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